1. Information We Collect

At Lumora Skin, we collect information to provide better services to our customers. We collect:

• Personal Information: Name, email address, phone number, shipping address, payment details
• Usage Data: IP address, browser type, pages visited, time spent on our site
• Device Information: Device type, operating system, screen resolution

2. How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Improve our products and services
• Send promotional offers (with your consent)
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Stripe, PayPal)
• Shipping carriers (DHL, FedEx, Royal Mail)
• Marketing platforms (with your consent)
• Legal authorities when required by law

4. Data Security

We implement SSL encryption, firewalls, and secure servers to protect your data. All transactions are processed through PCI-compliant gateways.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

6. Cookies

We use essential cookies for functionality and analytics cookies to improve your experience. You can manage cookie preferences in your browser settings.

7. Contact Us

For privacy-related questions, email us at: lumoraskin@atomicmail.io